365-Night
Sleep Trial
Best-in-Class Support for Puffy Sleepers
7 Days a Week
Business Hours
5:00 a.m. - 8:00 p.m. PST Monday - Friday8:00 a.m. - 5:00 p.m. PST Saturday - Sunday
Our expert team responds quickly,
weekdays and weekends.
weekdays and weekends.
There Are Many Ways To Reach Us
Enjoy expert assistance via email, call, message, or chat.
Speak 1-on-1 with a specialist.
Call
+1 (800) 430-8380Have questions? Let's chat.
Send us an
email.
email.
Email
Text for a
special offer.
special offer.
Text Puffy1 to
+1 (833) 514-0644
+1 (833) 514-0644
Send Our Product Experts a Message
Our best-in-class support team is ready to assist with any questions about your sleep journey.
“Great Customer Support.
Great Brand. Great Bed.”
We couldn’t have said it better ourselves.
Nick
Verified
We love puffy
"Puffy is a great brand with a wonderful customer service team. Their mattress toppers are very comfortable and were very happy with the purchase. It's a real game changer for getting a good nights sleep on our mattress that was a little too firm but we didn't want to replace it."
Al B.
Verified
Our Puffy deliveries have been super easy!!
"Our Puffy deliveries have been super easy!! The unwrapping process is amazingly fast and the mattress easy to move. Customer service and communication is excellent and the beds very comfortable. Thank you Puffy for taking the stress out of purchasing a mattress."
Linda
Verified
Love everything about puffy
"My puffy mattress is wonderful !!! The pillows and sheets are so luxurious that I feel like a queen when I'm in my bed. Customer service goes above and beyond . I just want to let everyone know how much I love my puffy merchandise."
Looking for unbiased customer feedback? Reddit users openly discuss Puffy Mattress experiences, from couples with back pain concerns asking "is it worth the hype?" to budget-conscious shoppers comparing value with competing brands and long-term owners sharing their perspectives.